Every item is baked fresh from scratch after you order. We never pre-bake or warehouse products. Standard preparation time: 1–3 business days. Busy weeks/holidays: up to 3–5 days. This ensures maximum freshness, better taste, and clean ingredient quality when your treats arrive.

Orders placed before 3:00 PM qualify for next-day courier delivery. Orders placed after 3PM are baked the next business day. Applies only to regular baked goods — catering and custom orders require scheduled pickup. You can always contact us for more information.

We partner with our trusted local courier Fleet Now to deliver across the GTA. Using a local courier allows faster delivery times and helps keep your baked goods fresher compared to national shipping services.

We deliver across Toronto, Markham, Richmond Hill, Vaughan, Mississauga, Aurora, Newmarket, Oakville, Brampton, Hamilton, Burlington, Waterloo, Kitchener, and Guelph. We are continuously expanding as demand grows.

Delivery pricing is weight-based to keep costs fair and affordable: • Core GTA → $11.95 • Extended GTA → $14.95 • Outer cities → $16.95-20.95 All baked items will be calculated at checkout and accurate shipping price will be determined.

Yes — FREE appointment-based pickup from our home bakery. Address is shared after checkout confirmation. Ideal for saving delivery fees or scheduling catering orders.

All products are packed using food-safe containers, protective wrapping, and temperature-conscious handling. This protects texture, flavor, and presentation during transit.

Enjoy same day for best taste. Refrigerate for short term or freeze for longer storage. Our recipes contain no preservatives, so proper storage maintains quality.

Each lavain cookie weighs approximately 5oz. All our gourmet cookies are approximately 3-3.5oz's, other baked goods will be calculated at checkout for accurate shipping price. 6-pack ≈ 1.9 lb 9-pack ≈ 2.8 lb 12-pack ≈ 3.75 lb Weights help us safely calculate courier delivery and ensure careful packaging.

Due to the perishable nature of food, all sales are final. If an issue occurs, contact us within 24 hours with photos and we will make it right promptly.

We’re proudly small-batch and handmade. No shortcuts. No preservatives. No mass production. That extra care means cleaner ingredients, better taste, and fresher baked goods every time.